Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976. 

With approximately 7400 employees, TC Transcontinental is a leader in flexible packaging in North America and in retail services in Canada, and is Canada's largest printer. The Corporation is also the leading Canadian French-language educational publishing group. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.

We are currently looking for an Operations Manager to join our Huntley, IL team.  

This role oversees the daily operations of manufacturing and production processes within a flexible packaging company. This role is responsible for ensuring efficient and cost-effective production, maintaining high product quality, and adhering to safety and environmental standards. The manager coordinates with cross-functional teams, including maintenance and quality assurance, to meet operational goals and customer demands. 

Objectives:  

• Implement and coordinate all production processes including printing, offline and shipping in a manner designed to promote plant and company goals.  

• Support sales growth within the site through direct and indirect contact with customers.  

• In coordination with the Quality Department, manage and support R&D for new product development and process optimization.  

• In coordination with all plant management, develop and implement programs for the training of all plant employees.  

• Uphold a genuine regard for safety, ensuring employees understand and follow safety guidelines, discussing safety results, and recognizing individuals for safety suggestions. 

• Adhere to HACCP and food safety guidelines.  

• Execute all functions in a manner consistent with the company mission, goals and philosophy.  

Salary range: $97,000 - $125,000 per year, DOE.

We have been driving innovation since 1976.

With over approximately 7400 employees, TC Transcontinental is a leader in the packaging and printing industry, as well as the top French-language educational publishing group in North America. It is a company that takes care of its teams and where employees support each other. At TC Transcontinental, we lead the industry by cultivating a sense of belonging for all.

When your actions lead to success:

• Evaluate plant equipment, production methods, and equipment maintenance in cooperation with the Maintenance Manager; to develop, purpose and document suggestions to improve quality and productivity.   

• Mentor and develop production supervisors and other direct reports by providing ongoing feedback and coaching, training, performance evaluations, etc… 

• Problem-solve issues that impact employee safety, food safety, quality, service, waste, and efficiency. 

• In cooperations with HSE Team, identify and anticipate safety concerns and hazards. 

• Lead the development of work instructions where applicable and oversee training plans. 

• Utilize appropriate Key Performance Indicators (KPI’s) to hold departments accountable to performance. 

• Make disposition and rerun decisions on product quality issues. 

• Develop budgets for all production departments and ensure budget targets are met.  

• Attend Management Review and carry out corrective/preventative actions.  

• Assist in the setting of machine standards and monitor trended performance against those expectations. 

• Prepare for and participate in customer, supplier, or vendor visits as requested. 

• Work closely with Production Schedulers to create an efficient prioritization of jobs, managing on-time service levels. 

• Assist in writing Capital Acquisition Requests (CAR’s) by determining business case and ROI. 

• Foster effective working relationships between all departments.  

• Engage plant employees in collaborative efforts to resolve problems.  

• Support recruiting, selection, onboarding, and training activities for production team members. 

• Participate in meetings such as: Department Meetings, Safety Committee, Emergency Response Team, etc. 

• Create, audit and revise training processes and documentation as needed. 

• Ensure consistency amongst direct reports by communicating expectations effectively. 

• Perform other essential and non-essential functions as assigned.  

When your expertise drives us:

• Uphold the highest ethical standards, including TC Transcontinental’s Code of Conduct and Values. 

• Comply with standard operating procedures, including but not limited to: Safety, Good Manufacturing Practices.  (GMP), Safe Quality Food (SQF), Continuous Improvement (CI) and other policies established by the Company. 

• Initiate action on or report all observed safety, quality, and food safety problems.  

• Follow procedures for proper handling, labeling, storage, and use of supplies and materials. 

• Follow through on commitments in a timely manner and perform responsibilities to expected outcomes. 

• Identify and participate in learning activities that promote personal and professional growth. 

• Experiment with new processes and ideas to drive innovation and continuous quality improvement. 

• Take appropriate risks and learn from resulting successes and mistakes. 

• Communicate openly, truthfully, and compassionately with respect for individual differences. 

• Respect and promote diversity in the workplace. 

• Listen actively to understand the perspectives of others and strive for win-win solutions.  
• Other tasks as assigned. 

Education 

• Degree in related Field (Maintenance, Engineering, Business Administration) 

Professional competencies or background: 

• Superior knowledge and experience in all phases of operations for flexible packaging materials.   

• Minimum 5 years of relevant Management experience 

• Strong emotional maturity level and tactfulness 

• Excellent interpersonal skills and ability to get along with diverse personalities  

• A demonstrated ability to use computer systems to manage work 

• Proficient in the use of computer equipment and software including all Microsoft Office applications 

• A demonstrated understanding of leadership and decision making 

• The ability to coach team members to help them improve their skills 

• Effectively communicate with direct reports, leaders, plant team members, vendors, and contractors via email, phone, or face-to-face to advance solutions to problems 

• Supervise the activities of others 

• Skillful organization of information in an environment where multi-tasking is normal 

• Ability to plan activities in advance and adjust as needed 

• Capable of focusing on the most pressing need of the moment 

• Body language awareness 

• Detail minded with the capability of not being overwhelmed by details 

• A penchant for results and demonstrated proactive mindset 

• Ability to remain calm high-pressure situations 

• Can work with others to solve problems 

Working Conditions: 

• This job operates in a manufacturing environment.  

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines as well as various analytical test equipment. 

• While performing duties of this job, the employee is regularly required to sit, stand, walk, bend, twist, talk, hear, and occasionally lift items up to 50 pounds.  

• This position may have exposure to hazards such as dust, noise, and solvent or resin odors. 

• Variable work schedules, including occasional nights and weekends, will be required. 

• Travel may be required. 

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities with access to training, mentorship, and tuition reimbursement
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.

Send us your application. Create something with TC Transcontinental.

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